Support

We are happy to help. Write to us and we will reply as soon as we can, usually within two working days.

It helps if you tell us your device model, iOS version and which chapter you are in.

I bought the full journey. How do I restore it on another device?

Sign in with the same Apple Account, open the unlock page and tap Restore Purchase. With Family Sharing, family members can unlock it too.

How do I delete my data?

In the game, open Settings and tap Delete my data. Your guardian name, wish lights and greetings are removed from our server, and the game gets a new anonymous ID.

How do I start a chapter again?

Open Settings and tap Restart chapter. That chapter's Earth Fruits and tasks start over; other chapters, your photos and settings are kept.

Do I need an internet connection?

No. The whole journey plays offline. When you are online you can also see and greet the wish lights of other travellers.

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